I connected with Warmer Water because the owner, Josh, is my neighbneighbort.
While on vacation for 10 days, I forgot to turn off the water. When I returned, my shower was cold. Upon inspecting the crawl space, I found it flooded with six inches of water due to a burst water heater. It was 9:30 PM when I discovered the issue.
Josh from Warmer Water assured me that the piping was fine. He provided a submersible pump to drain the water and returned the next morning to install a new water heater. He also took the time to teach me what he was doing during the installation.
Haven’t had an issue since
I had no hesitations. Josh was my neighbor first and a plumber second. When my shower started leaking, I instinctively called Josh without any research or second thoughts. He’s a good neighbor and a trusted plumber.
Their friendly and reassuring demeanor stood out. He didn’t come across as a typical plumber but rather as a helpful neighbor who provided professional and reliable service.
I saw a guy with a sign on his truck at Lowe’s, looked him up on the web, but found no reviews. That’s when I came across Warmer Water, which had positive reviews..
Four years ago, we remodeled our master bath, and since then, the water pressure seemed to fall significantly. We couldn’t take a shower when the washing machines were running, and the water wasn't getting hot, which was very frustrating, especially considering it was a million-dollar house.
Josh explained that all the piping in the house was fine and identified the actual issue causing the water pressure and temperature problems.
The results were outstanding. First, we experienced improved water pressure throughout the house. Second, we now have consistently hot water in the shower. Third, we can use multiple water appliances simultaneously without any issues. Lastly, we were highly satisfied with the overall quality and professionalism of the work.
Initially, I was hesitant because the first person I found had no reviews, which made me skeptical. However, I chose Warmer Water because of their positive reviews and reputation.
What stood out to me about Josh’s company was the use of software to notify me via text message when he was on his way, which indicated a high level of professionalism. First impressions were excellent; Josh was pleasant, nice, and punctual, and overall, everything was good with his service.
I got their name from my mother-in-law, who had used them before and recommended them to me.
We were moving to a new house and needed someone to handle some items on our repair list at the old house. Josh was able to take care of these repairs for us. Once we moved into the new house, we used him for the water heater. He also came to check on some sinks. I mentioned that the water was running out of hot water quickly, which was a problem for our large family.
Josh checked it out and explained that the issue was because the old house was smaller. He advised upgrading to a tankless water heater to better meet the needs of our large family.
The results were fantastic. First, we noticed instantly warmer water. Second, our kids can now take back-to-back showers or shower at the same time without running out of hot water. Third, the tankless water heater has been a great addition to our home. Fourth, overall, the solution has made our daily routines much more convenient.
We had used other companies in the past, so there was some initial hesitation in trying someone new.
What stood out with Warmer Water was their personal touch and their quick response time. They typically respond very quickly and is usually able to come out the same day or the next day to get things done.